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Literatur

Carl Rogers

• Active Listening, by Carl R. Rogers and Richard E. Farson, Exerpt from Communicating in Business Today PDF 
• On Becoming a Person: A Therapist's View of Psychotherapy, by Carl R. Rogers 
• Barriers and Gateways to Communication, by Carl R. Rogers and F.J. Roethlisberger PDF 

Renate Motschnig

• Konstruktive Kommunikation - sich und andere verstehen durch personenzentrierte Interaktion, by R. Motschnig & L. Nykl, Klett-Cotta, 2009 ««http://www.personenzentriert.net»» 

Roadblocks to Communication

• 'The Dirty Dozen'. Roadblocks to Communication PDF 
• Roadblocks to Communication PDF 

Diversity und Umgang mit Diversity in Organisationen

• Support for diversity in organizations : A theoretical exploration of its origins and offshoots article. PDF 
• Summary. Support for diversity in organizations. 

Dialoging practices

• 'SPEAKING TOGETHER': Applying the principles and practice of dialogue PDF 

"Konstruktives" Streiten nach Knill und Knill

• Streiten  

David Ryback PhD

• Literatur. Putting Emotional Intelligence to Work 
  - aber wie? "Rhetorik des konstruktiven Streitens" von Marcus Knill DOCX