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Person Centered Communication

Optional zoom-meeting with Helmuth Beutel - psychotherapist on Thu, 24. Nov. at 17:00
- «Zoom-link»

Renate Motschnig, «renate motschnig», home institution: University of Vienna, Faculty of Computer Science, CSLEARN - Educational Technologies

Course to be held in three major blocks

Location: Masaryk University, Faculty of Informatics

Course Information

1st block (22 - 23 September)

Motto is: Building community and a shared vision; assembling the basics

Introducing the course and the participants
Participants' expectations, fears, challenges and goals
What is the Person-Centered Approach and what is PCC?
UQRIA: Understanding, Questions, Reassurance, Information, Advice (if asked for)
Basic feelings: Sadness, Anxiety, Madness/Anger and Happiness (for some researchers also Interest)
Active Listening with a focus on feelings and their meanings
TO DO:
- Submit your reaction to the first block
- Read Rogers' and Farson's article on Active Listening OR watch https://www.youtube.com/watch?v=Hkn-AKCS2rw and relate it to your experience in the active listening exercise
- Observe and reflect your communication f2f and online, focus on your feelings and their meanings
- Think about contributing your "case" for our Open Case sessions

** Optional: Prepare a short interactive element for the course you want to experience with colleagues

2nd block (6.- 7. October 2022)

reaction sheets
How to say no to another (close) person without being rude?
3 Rogers Variables as a "barometer" in complex situations
Which Rogers Variable is my leading one? How could it be passed on to others?
- Sharing in pairs while walking in the parc
Ways to becoming more congruent and to being more/less in control of one's feelings and/or thoughts
Empathy and/versus compassion
Thoughts on respect, flexibility, judgement and speed in life
Dealing with dissonance between fulfilling one's job and one's inner voice
PCC with prisoners? chances and limitations of the PCA
What is a conflict - a Person-Centered Approach to dealing with conflict
- levels: Power, emotion,cognition
- clarifying one's emotions and listening to self and other
- being allies in searching for a way to transform the conflict
TO DO:
- Submit your reaction to the second block
- Observe and reflect your communication f2f and online, focus on your feelings and their meanings
- Think about contributing your "case" for our Open Case sessions

3rd block (3 - 4 November 2022)

reaction sheets
inner weather
personal sharing or introducing and trying out Open Case sessions
Friday morning: Non-violent communication (NVC) (Matus will introduce us to M. Rosenberg's NVC)
personal sharing or Open Case sessions
PCC in online communication - potentials and limitations
reflection of the course and transfer into practice
Optional zoom-meeting with Helmuth Beutel - psychotherapist on Thu, 24. Nov. at 17:00
- «Zoom-link»
TO DO
- Submit your reaction to the third block and the whole course
- Write and submit an essay about a topic or experience of your choice that is connected to PCC
- Optional: fill out the Community Questionnaire and the NE-EXP Questionnaire - Thank you!

open case inner weather more on 3 RV!! * AL online? zoom? Whatsapp? non-violent communication - Fr morning leader and follower dialogue watch Rogers video

// * [[pp2|Picture Protocol]] ==== 3rd block (16. - 17. April) Video-Sessions will be offered, more information to come Motto is: Generative dialogue, making sense, reflection and feedback * Participants' experiences in real life and questions remaining * Multicultural communication: how to avoid errors/misunderstandings * [[Dialogue]] (David Bohm) practices and differences between dialogue and discussion * Living the three Rogers variables in our group, in f2f and online communication * Open Case (handout see "resources") * Resonating about Rogers' three core conditions; //* Giving each other feedback '''Preliminary agenda for the 3rd block (16 - 17 April)''' THURSDAY * Coming together virtually; Reflection and feedback on tasks; Renate suggests agenda, participants share their reactions * Participants share about how they deal with the Corona-crisis and -challenge; How is the Corona-crises managed at your workplace? * Renate presents inputs on "Dialogue" according to David Boehm * BREAK /look at differences between dialogue and discussion) * Group engages in dialogue, for example about: (How) can we (also) perceive the crisis as an opportunity? (How) can we grow from the crisis? * Reflection about dialogue * Break * Dialogue in two on topic of your choice * Brief reflection FRIDAY * Hofstede's cultural dimensions - reflection * Feeling into yourself: "The inner weather" exercise *Empathic understanding - inputs on ways to express understanding * Empathic understanding - exercise with empathic understanding responses to participants' sentences: synchronous and asynchronous * Reading and explanation of Open Case Guideline (see Resources below) * Break * Trying Open Case via videoconferencing * Reflection * Break * Open Case via videoconferencing - second and third round * Reflection * Break * Consultation on essays and final TO DOs * Giving each other feedback * Saying good-bye * TO DO till April 30th (soft "dead"line) ** Submit your reaction to the 3rd block and the whole course ** Submit your essay vie "Teamspace" ** Submit your [https://cewebs.cs.univie.ac.at/pcc/ss20/index.php?t=selfevaluation|self-evaluation] - THANKS ** Optional but highly appreciated for my research: Please fill out the [https://cewebs.cs.univie.ac.at/pcc/ss20/index.php?t=communityquestionnaire|Community Questionnaire] and the [https://cewebs.cs.univie.ac.at/pcc/ss20/index.php?t=enexpquestionnaire|EN_EXP Questionnaire]. Thank you very much. Potential publications of results will be kept anonymous. '''PLAN B''' (should videoconferencing not work) Resources and tasks will be specified to be fulfilled in asynchronous learning mode. An (optional) skype-conference for each participant will be scheduled for detailed feedback and reflection.

** Reflect upon your experience with communication in multicultural teams (please see the respective item under "Resources") and submit your reflection via the tab "Teamspace" ** Please fill out the satisfaction questionnaire regarding comMCT (please see the respective item under "Resources") and submit your reflection via the tab "Teamspace" ** Submit your self-evaluation to this course before April 30th. * [[pp3|Picture Protocol]]

Further Information

For questions regarding the homepage «andreas.woeber@univie.ac.at»
For questions regarding the course «renate.motschnig@univie.ac.at»

Languages: English and Czech/Slovak

Theoretical background

Person Centered Approach by Carl Rogers and follow-up work

Person centered, technology enhanced learning as developed at the University of Vienna, Austria

References and Resources

C. R. Rogers Valuing in the Mature Person (PDF)
C. R. Rogers A Tentative Law of Interpersonal Relationships (PDF)
Primary book for the course: Motschnig, R., Nykl, L. (2014). Person-centred Communication Theory, Skills and Practice. Open University Press, McGraw Hill.
Czech version: Motschnig, R., Nykl, L. (2011). Komunikace zamerena na cloveka. Praha: Grada
Rogers C. R. and Farson R. E. Active Listening, by , Excerpt from Communicating in Business Today, (PDF)
Motschnig, R., Ryback,D, (2016). Transforming Communication in Leadership and Teamwork: Person-Centered Innovations. Springer International Publishing. eBook to be reached from MU: «access eBook»
The 2agendas@work (PDF)
Person Centered Approach: Basics
C. R. Rogers and F. J. Rothlisberger, “Barriers and Gateways to Communication”, Harvard Business Review (HBR) Nov.-Dec. 1991, 105 – 111. PDF
Rogers C. R.: Tentative Law of Interpersonal Relationships, (PDF)
Open Case setting: (PDF)
Agile management needs agile persons - article by Renate Motschnig: (PDF)
Rogers's Theory of Personality and Behavior and the Need for positive regard

* [file:ComMCT-learning guideline.docx|Learning about communication in multicultural Teams - comMCT] * [file:Satisfaction Questionnaire-comMCT.docx|Satisfaction Questionnaire-comMCT] * [file:Team Leadership Interactions - PCC-infosheet.docx|Team-Leadership Interactions: Resources and Flow-session handout ] * [[further reading]]

Last modified: 22.11.2022, 17:26 | 1193 Words