Communication and Soft Skills
Video-Tutorial - «Teamspace»
Lecturer
Prof. Dr. Renate Motschnig
University of Vienna, Research Lab for Educational Technologies,
& external lecturer at the Masaryk University Brno
renate.motschnig@univie.ac.at
Course Structure and Mode:
3. blocks: 1,5 days; 1,5 days; 1,5 days (15-16.9; 13-14.10; 3-4.11; Monday 16:00 - 20:00; Tue 9:00 - max. 17.50)
mode: blended learning with online phases between the blocks and following the last block;
suggested workload: 5 ECTS
Time and Location
see PV206
Location: Faculty of Informatics, MU Brno, Botanicka 68.
Course Goals and Description
The primary goal of this course is to allow students to improve their competence in communication, teamwork, moderation and other soft skills based on the students’ actual demands.
In the course students will share knowledge and competencies regarding active listening, person centered communication, moderation techniques, team development, conflict management and related issues. The course is based on active, student centered learning in a constructive atmosphere and will include several practical exercises. The instructor will take on the role of a facilitator and moderator providing resources. Students are expected to work in teams of about 3 persons to elaborate topics in a self-directed way and to prepare moderated units (lasting for about 2 hours each) and simple online materials for all participants. The course evaluation will take into account the students’ active participation in face-to-face and online phases, the materials elaborated, the quality of the unit moderated, and will include an element of self-evaluation.
Languages: Czech and English
Course topics
Communication theories
Moderation techniques
Levels of learning: knowledge, skills, attitudes
Active Listening
Person Centered Communication
Groups and teams: group process, team building, self managed teams
Conflict management and transformation
Other topics according to the participants’ expectations
Further Information
- For questions regarding the homepage «simone.kriglstein@univie.ac.at»
- For questions regarding the course «renate.motschnig@univie.ac.at»
Elaborated in the units
to be supplied successively
Resources
- Active Listening, by Carl R. Rogers and Richard E. Farson, Excerpt from Communicating in Business Today, «PDF»
References:
Fisher, R. et al. (1991). Negotiating to Yes. Houghton Mifflin & Co. Boston, MA.
Harvard Business Review (2004). Teams That Succeed. Harvard Business School Publishing Company.
Johnson D., W., Johnson F., P.(2006). Joining Together. (9th revised ed., first edition in 1975). Pearson Education, Inc.
Rogers, C., R., Farson, R., E. (1987). Active listening. «PDF»
Motschnig-Pitrik, R. (2002). getProfile: Anforderungsanalyse an Wirschaftsinformatiker(innen) aus der Sicht der Wirtschaft. OCG Journal, 1, 8-11.
Motschnig-Pitrik, R., & Mallich, K. (2004). Effects of Person-Centered Attitudes on Professional and Social Competence in a Blended Learning Paradigm. Journal of Educational Technology & Society, 7(4), 176-192.
Nykl, L. (2004). Pozvaní do Rogersovské psychologie. Barrister & Principal.
Rogers, C. R. (1961). On Becoming a Person - A Psychotherapists View of Psychotherapy. London: Constable.
Rogers, C. R. (1970). Carl Rogers on Encounter Groups. New York: Harper Row.
Rogers, C. R. (1983). Freedom to Learn for the 80's. Columbus, Ohio: Charles E. Merrill Publishing Company.
Ryback, D. (1998). Putting Emotional Intelligence to Work: Successful Leadership Is More Than IQ. Butterworth-Heinemann, Woburn, MA.
Senge, P. (2006). The Fifth Discipline, The Art & Practive of the Learning Organization. Currency Doubleday, New York.
Letzte Änderung: 05.11.2008, 16:35 | 584 Worte